The Grays Harbor Communications Center and Executive Director Brenda Cantu announced on Tuesday that the local 911 dispatch can now accept text-to-911 messages.
In a release it states that one of the main benefits of the added technology is the ability to help those with hearing and speech difficulties during an emergency, allowing them to communicate with dispatchers.
In addition, the local office says that this ability assists victims of domestic violence, hikers lost with a weak cell signal, or individuals in situations where they are unable to safely make a call.
Cantu adds that there are a few critical things to know about text-to-911.
Text – to – 911 is not available in all areas of Washington State or the nation.
If you text in an area without coverage, you will get a “bounce-back” message asking you to call 9-1-1 for help.