Attorney General Bob Ferguson announced that his office has recovered more than $2 million from nearly three dozen debt adjusters who they say preyed on student borrowers.
According to the AG, these entities engaged in unfair and deceptive practices, including unlawfully charging tens of thousands of dollars in excessive fees to thousands of Washingtonians.
The effort pursuing these recoveries is part of the Attorney General’s Student Loan Initiative to help borrowers as they navigate signing up for then paying off student loans.
In a release, Ferguson’s office said that in this year alone they have resolved cases against three out-of-state debt adjusters, who are now required to pay 495 borrowers $359,832 in restitution.
Every impacted Washingtonian is receiving a full reimbursement of unlawfully charged fees.
In all, the initiative has already helped 2,652 Washington consumers by resolving cases against 35 entities, resulting in payments averaging nearly $800 per borrower.
“It is a chaotic time for millions of borrowers as student loan repayments resume after more than three years,” Ferguson said. “My office is committed to protecting Washingtonians from companies that take advantage of consumers who are simply trying to manage their debt.”
Attorney General’s Office Student Loan Adjuster Cases as of 9/21/2023
|Adjuster||Settlement Mo/Yr||Washington Borrowers||Costs & Fees||Restitution|
|Irvine Web Works Inc./Student Loan Processing||Nov-15||87||$124,000||$114,896.46|
|SLRS, LLC d/b/a Student Loan Relief Services||Jan-16||23||$7,386||$6,238|
|Student Debt Solutions, LLC||Feb-16||21||$8,193||$11,807|
|United Advisors Group, LLC||Mar-16||158||$14,726||$85,273|
|American Student Loan Consolidators, LLC||Mar-16||27||$5,536||$14,659|
|Debt Relief Pros, Inc. d/b/a Student Debt Relief||Mar-16||78||$7,954||$30,544|
|DFL International LLC d/b/a US Direct Student Loan Services||Apr-16||30||$6,330||$13,671|
|National Student Loan Solutions, Inc.||Mar-16||1||$0||$1,050|
|LIBRE Technologies, Inc. d/b/a Student Loan Service||Jun-16||323||$5,000||$369,976|
|DORM Group, Inc./Student Loan Service Managers||Jul-16||77||$5,000||$79,532|
|Student Services, LLC d/b/a Student Loan Aid||Aug-16||80||$5,500||$39,862|
|American Document Preparation Services LLC/The Student Resolution Center LLC||Oct-16||6||$5,000||$3,788|
|SLAC Inc./Student Loan Assistance Center||Nov-16||422||$5,000||$248,297|
|H&S Marketing LLC/Student Loan Counsel||Dec-16||268||$5,500||$231,936|
|Miller Student Loan Consulting, LLC||Sep-16||3||$1,500||$930|
|Title 4 Services, LLC||Apr-17||22||$4,500||$8,124|
|CSADVO, LLC d/b/a National Student Aid Care||May-17||15||$5,500||$8,968|
|Financial Education Referral Center d/b/a Student Financial Help Center||May-17||92||$7,500||$51,259|
|Student Loan Solutions, LLC||May-17||24||$5,500||$10,682|
|National BPO, LLC d/b/a National Student Servicing||Jun-17||67||$7,500||$55,201|
|United Student Loan Solutions, LLC||Mar-17||2||$1,000||$899|
|Prima Processing Solutions, LLC||Feb-17||57||$5,500||$27,170|
|FNZA Marketing, LLC d/b/a Student Loan Pro||Aug-17||29||$5,500||$25,356|
|Student Loan Relief Center, LLC||Aug-17||4||$1,000||$1,197|
|Sign on the X, LLC d/b/a Student Loan Exchange||Aug-17||55||$6,500||$36,037|
|SLAC, Inc. d/b/a Student Loan Assistance Center (amended consent decree)||Aug-17||No additional consumers||$15,000||$1,758|
|Global Doc Prep, Inc.||Oct-17||7||$7,500||$5,138|
|NSLFC, LLC d/b/a Fed-Help.org||Nov-17||28||$7,500||$10,576|
|Clarity Solutions Center, LLC (Joe Magana)||Oct-18||31||$3,000||$10,240|
|Student Aid Center, Inc., Damien Alvarez, and Ramiro Fernandez-Moris||Nov-17||N/A||N/A||N/A|
|J & B Endeavors d/b/a Student Loan Movement||Feb-20||108||$7,500||$130,531|
|Tangent Solution Support d/b/a Tangent Solution a Graduate Assistance Company||Aug-21||12||$4,500||$8,780|
|Total Rain d/b/a Student Aid Group||28-Feb-23||98||$7,000||$45,635|
|Allied Document Prep d/b/a Global Business Group||Mar-23||209||$7,000||$174,606|
|Skyway Financial Group||Sep-23||188||$5,409||$139,591|